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How Artificial Intelligence Help in Call Center Work Force Management

call center
A workforce management is a technique to manage and create a workforce of good number of employees ,with the possible best skill to do a job efficiently . With workforce management we can forecasted the volumes of employees we need to do the task at efficient level and minimized cost . Workforce management is need to , customer every types of business . Do Prefect Planni...
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Alibaba launches AI based traffic solution in Malaysia Kuala Lumpur

smart city
Alibaba e-commerce giant cloud computing arm introduced in Malaysia City Brain , an artificial intelligence based smart city solution to manage traffic at kuala lumpur . Initiative started with alliance of Malaysian Digital Economy Corporation and Dewan Bandaraya Kuala Lumpur (DBKL) , the city council in the capital at a ceremony . The initiative taken place to organize and...
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Artificial Intelligence is a Future of Next Generation

artificial-intelligence
About Artificial Intelligence(AI) is a program or a intelligent machine or computer controlled robot that have their own intelligence to thinking the way of reasoning and problem solving . AI has own mind to fetch or retrieve the idea intelligently without the human intervention . Computer do reasoning and problem solving their own . AI is apparently intelligent than co...
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